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Arrogant and rude. I visited Sanchez, Ruth M., MD for an annual well visit. My appointment was at 2.30 PM and she showed up at 3.20 PM and she spent hardly 5 mins. When I asked if we needed EKG she said I do not need EKG and everything looks good and all the blood work is perfect. while going over the current medications to enter into their system she asked for all medications I am currently taking from all other providers and during that conversation, she asked if I need a refill for one of the medications from some other provider I said "maybe" and they changed the coding from Annual Physical Well visit to "Regular Office visit" which added another $275 to the claim. When we sent a message to Sanchez, Ruth M., MD regarding this issue she rudely responded saying to find another PMD outside of westmed.